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Enhanced DBS on every tutorQTS-qualified or equivalentOfsted-registeredSafer recruitment processKCSIE 2024Working Together 2023Level 3 safeguardingPrevent duty trained£10m PI insuranceICO registered · UK GDPR

Recruitment

Safer recruitment,
by the book.

Every tutor we onboard passes through a safer-recruitment process modelled on KCSIE Part 3, before they meet a single family.

  1. 01
    Enhanced DBS
    With child barred-list check, updated annually and monitored on the Update Service.
  2. 02
    Two professional references
    Followed up by phone — never email-only. Both must be from named safeguarding leads or equivalent.
  3. 03
    Right-to-work & ID
    Verified in-person with original documents and stored in accordance with our retention policy.
  4. 04
    Qualification verification
    QTS, PGCE, degree and specialism training certificates verified with the awarding body.
  5. 05
    Live observation
    Every tutor is observed teaching before their first solo placement.
  6. 06
    Safeguarding induction
    Level 2 minimum on entry, refreshed annually with Level 3 available to lead practitioners.

Policies on file

The documents commissioners routinely audit.

Available on request or through your framework portal.

  • Safeguarding & Child Protection Policy
    Reviewed annually, aligned to KCSIE 2024
  • Prevent Duty Policy
    Referrals routed through Channel where required
  • Whistleblowing Policy
    Independent reporting line for staff and tutors
  • Low-arousal & Positive Behaviour Support
    No physical intervention policy
  • Online Safety & Acceptable Use
    Governs online tuition delivery
  • GDPR & Data Protection
    ICO reg. Z0000000 · retention schedule
  • Health & Safety, incl. Lone Working
    Home-visit specific risk protocol
  • Equality, Diversity & Inclusion
    Applied at recruitment and matching
  • Complaints & Escalation
    Named DSL and independent trustee route
DSL · Designated Safeguarding Lead

Named DSL on call.

A trained DSL is available to tutors, families and LA safeguarding teams during operating hours, with a named deputy out of hours.

Reporting

Concerns raised, always.

A concern raised is a concern recorded. We route to the LA's MASH team, following statutory timescales for referral.

Data

Only what's needed.

Minimum necessary data, encrypted at rest, shared through secure channels, destroyed on schedule.

Documents

Request our full
compliance pack.

Includes all policies above, insurance schedule, DBS process, and ICO registration.

Request compliance pack About the team